Curry’s PC World Customer service Ha Ha

Mel and I went to the Curry’s PC World outlet at Tollgate, Colchester today to purchase a new TV,
We knew exactly what we wanted, the store was not that busy, however. After waiting around 20 minutes for a Rep to take our order we noticed that store staff kinda looked at us but then walked in the opposite direction, my wife found a guy who looked as though he should be a floor supervisor with a stripey shirt, and asked him if we could be served, he replied “you will have to wait, I cant seem to find any staff” he then walked away, we waited another 5 minutes and started to walk out, he was in our direction, and I said to him ” cant wait any longer mate, will go next door to Hughes” no apology, not even a bit of notice taken, CURRY’S of Tollgate Essex you must take the biscuit for being one of the worse customer facing stores in the South East, utter and total crap customer skills and very rude to the customers that actually pay for goods to keep you employed.

I did put this on PC World Curry’s Facebook site but they chose to take it down very quickly, not sure why.
So now I have posted it on all their electrical competitors sites so they can use this as an example of Curry’s total lack of customer skills, and of course the loss of revenue that people like the floor supervisor in the stripey shirt loses Curry’s by his utter contempt for customers with cash in hand.

Please share if you think Curry’s are as CRAP as the one we went to today.

#Curry’s PC world

I had to say this after loosing our Buddy

Chip 2008-2014

You came along when we were so very low
We had no idea if you were here to stay, or going to go
In a very short time you became a very dear friend
Our hearts through you, began quickly too mend
You brought us all together with you wonderful ways
We loved you so much to the end of our days
Over time our deepest love was truly for you
You just gave us both so much more than was honestly true
Being born of a free spirit, you just loved to roam
But always you managed to venture safely back home
Through fields, forests and brambles, you did go
To those secret places that we did not know
Spending time on your own without a care
Leaving us just to wonder, how, why and where
That fateful day it all came to an end
Waiting for you to come home, driving us around the bend
The late knocking on the door telling us of your demise
Oh how we prayed the driver was just telling us lies
Your still small body laying there at the scene
No sounds or movements from you could be seen
In a moment of horror, shock and total disbelief
I lifted your body up, and carried it home in my grief
Our many tears for our loved one fell just like rain
Our bodies melting with yours, as we felt endless pain
You had left this life, just killed in a moment of madness
Leaving behind disbelief all around, and a world full of sadness
But you my loved son are now roaming free
Happy again in meadows and forests full of many a tree
Until we meet again some sunny, sunny day
Your memories are ours, and will never go away.

John Snowden 2014

My boy after a hard day at the office.

websites the curse of a business

I have this last year mentioned a bit about SEO and websites, but after a year I have come to this conclusion.

Last week I was getting around 2 calls a day along with a few emails telling me how much more my site can be improved by every individual business that contacted, however it would, as always, take months, and a lot of money.

The weekend I decided to look at my trade do a bit of digging into Meta words etc and what makes a site get too number 1 on the dreaded Google (cup half empty).

I checked the top 20 sites in photography and there is really nothing in common that shouts out this is what to do, now I have been building webs since the early 90s and have a little knowledge, but through all the stops and algorithms google have introduced there seems to be very little that gives you the edge, other than paying for advertising (surprise, surprise) So in a nut shell all those guys that are trying to get a few bob before christmas and are doing the rounds, what is it that you have special, or is it you keep us paying on the hook for three /six months then move on to the next victim.

 

I am open to listen to solid evidence at anytime.